Return status
Start a new returnStart a return
Step 1 – Find your order
Step 2 – Select items to return
Step 3 – Tell us why you’re returning each item
Step 4 – Return or exchange?
Step 5 – Choose exchange items
Pick any items from our catalogue to receive instead of your original items. You can skip this step if you only want a refund or store credit.
Step 6 – Refund or store credit?
How would you like to receive the value of your return?
Step 7 – Choose how to send your items
Step 8 – Review your return
Step 9 – Complete payment
A small additional payment is required to cover the cost of your exchange items. This is a simulated payment form for the prototype.